ICARE tonometer is suddenly not recording my IOP measurements

Chatter: ICARE tonometer is suddenly not recording my IOP measurements

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3.5 years ago

Callum2014 • 120

@callum2014

I have had my new Icare only a little over two weeks. I have changed the batteries and the probe and now am having difficulty getting readings recorded. I am getting the same sound that I have successfully take the measurement, but then it doesn't acknowledge it on my record. What am I doing wrong? This is something new that didn't happen before now.

icare-tonometer self-tonometry • 955 views

ADD COMMENT • link updated 3.5 years ago by david 4.3k •

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You don't provide enough information in this question. For example, you don't say which software you are using or where you expect the IOP reading to be "recorded." I believe you need to contact Terry (FitEyes) for support and have a phone chat so you can describe your issue in more detail.

ADD REPLY • link 3.5 years ago by

david 4.3k

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Thanks, David. I have formally adopted Terry! Also, it appears as though my FitEyes information on the iop.fiteyes.com is incorrect. I have tried it numerous times and am in contact with Terry, so perhaps he can iron it out.

ADD REPLY • link updated 3.5 years ago by

david 4.3k •

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